Who are your customers? How well do you know them? When was the last time you greeted them by name? These are some questions we ask when we engage business owners looking to improve their customer experience. Lance, the Managing Director of Vlan Asia speaks with Aaron Soh, Hubspot Head of Channel Sales Asia on how retailers can pivot and change the way they market and communicate with their customers with Hubspot. Bring your marketing strategies online to attract more customers and drive sales from new channels.